Shipping policy

Shipping policy

Delivery information

When your order has been dispatched, we will send you a confirmation email. We use DHL, FedEx or UPS for shipment. Delivery time is 3-5 working days. Please allow up to 14 working days delivery time during busier times and for personalised items.

Discounts

Legioen members and Kameraadjes receive a 15% discount on a large part of the Fanshop range. Benefiting from this discount is easy by creating and linking an account. Did you score another offer? You can enter a discount code in the appropriate field in the shopping cart. NB! It is not possible to get a discount on already discounted products and/or prints.

Keep in mind that our service is not an appointed delivery service and that everyone can sign for your delivery at the designated delivery address. We are not liable for a lost or missing order for which has been signed in a building, for example an office address specified for delivery.

Make sure that when placing an order the country of destination is correctly selected. This is to ensure that no extra costs are charged at customs.

To contact us with regard to all shipments, you can e-mail us on cs.feyenoord@castore.co.uk.